Ashmores Kandybox are committed to providing the very best level of service to our customers.
We aim to dispatch all orders received within 48 hours (Monday to Saturday). Orders placed on a Saturday, Sunday or bank holiday would be dispatched the next available working day.
Ashmores Kandybox use a variety of postal and courier services including but not limited to Royal Mail, DPD and Hermes. The standard delivery lead time is 3-5 days from dispatch.
Ashmores Kandybox will email customers any update available for orders placed, advising of any issues, delivery dispatch confirmations and any delivery update’s we receive from the nominated courier.
Ashmores Kandybox are committed to a high level of service. Should you have any problem with your order we ask that you email us at firstname.lastname@example.org and we will work with you to resolve any complaint presented to us.