Ashmores Kandybox are committed to providing the very best level of service to our customers.
We aim to dispatch all orders received within 48 hours (Monday to Saturday). Orders placed on a Saturday, Sunday or bank holiday would be dispatched the next available working day.
Ashmores Kandybox use a variety of postal and courier services including but not limited to Royal Mail, DPD and Hermes. The standard delivery lead time is 3-5 days from dispatch. If you wish to receive your order urgently, we offer an “Express Delivery Service” which will be with you within 48 hours of dispatch via Hermes, DPD or Parcelforce. All timescales are business days which are Monday to Saturday excluding bank holidays. Orders which leave us in an evening will be collected the next available business day.
Ashmores Kandybox will email customers any update available for orders placed, advising of any issues, delivery dispatch confirmations and any delivery update’s we receive from the nominated courier.
Local deliveries within WV1, WV2, WV3, WV5. WV6, WV10, WV11, WV13, WV13 & WV14 – FREE DELIVERY
Standard Delivery (3-5 business days) national mainland UK Delivery – £2.99 per order
Express Delivery (1-2 business days) national mainland UK Delivery – £4.75 per order.
Ashmores Kandybox are committed to a high level of service. Should you have any problem with your order we ask that you email us at firstname.lastname@example.org and we will work with you to resolve any complaint presented to us.